heatcon! heating control system FAQ
Why does the demand to the energy generator (or THETA) not decrease even though the room setpoint has been reached?
If the heatapp! system is connected to the energy generator or a THETA control (heatapp! base T2B required), the demand (heat requirement) is transmitted directly to the energy generator or THETA. For optimum energy efficiency, we recommend making a few settings. This ensures that the demand is cancelled when the room setpoint temperature is reached.
Select the Profi menu in the heatapp! / heatcon! system
> Room 1 – n > Basic setting > Request > Outdoor control
> Room 1 – n > Basic settings > Activate the room temperature increase at which the request is cancelled.
The outside temperature and the room setpoint/actual temperature are now taken into account when calculating the request. Once the room setpoint temperature has been reached, the request is cancelled regardless of the outside temperature, unless frost protection is active.
Can I deactivate the system frost protection?
The system frost protection serves to protect the entire heating system from frost damage. The parameter is set to 3°C at the factory. This means that when the outside temperature is below 3°C, there is a permanent minimum heating requirement.
The system frost protection can be set in the Profi menu of heatapp! base / base T2B / heatcon! EC.
> Room 1 – n > Basic setting > Frost protection
When setting this parameter, please bear in mind that any frost damage will incur significantly higher costs than many years of frost protection at minimum demand. The type of building and its insulation, from the windows to the basement, influence the risk of frost in the building.
We therefore recommend completely deactivating the system frost protection only if all rooms in the building are temperature-monitored and can send a request to the energy generator / THETA.
Can I connect more than one energy generator to the heatcon! EC and control it?
Yes, the heatcon! EC offers the possibility of a mini cascade and can control two energy generators. It is possible for the energy generators to lock each other out.
Example: The oil or gas heating runs in winter, the heat pump in summer
Can I connect several heatcon! units to a cascade?
The heatcon! system allows a total of 3 heatcon! EC can be connected to each other to a cascade. In addition, up to two extension modules can be connected to each heatcon! EC.
Can I combine heatcon! with the heatapp! single-room control?
Yes, the heatcon! system can be fully combined with the heatapp! Single-room control. The functions of the heatapp! base are already included in the heatcon! EC. You only need a heatapp! gateway and the radio components for the single-room control.
